Privacy Policy

1. Introduction
Eagan Data Solutions LLC ("we," "us," or "our") is a data analytics training and consulting company operating from the Sharjah Media City (SHAMS) Free Zone in the United Arab Emirates. We are committed to protecting your personal data in accordance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 (PDPL), the EU's General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), where applicable.

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This Privacy Policy describes how we collect, use, and share your information when you visit our website, purchase our services, or interact with us.

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2. What Information We Collect

​We collect the following types of information from you:​​

• Information You Provide to Us: When you subscribe, fill out a form, or purchase a course, you may provide us with personal data, including your name, email address, phone number, and company name.

• Payment Information: When you make a purchase, payment information is collected and processed by our third-party payment processor, Stripe. We do not store your full payment card details on our servers.

• Automatically Collected Data (Cookies): When you use our website, we automatically collect certain information through cookies and similar technologies. This includes your IP address, browser type, operating system, and browsing behaviour. We use a cookie management platform like Cookie Bot to help manage this process.

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3. The Legal Basis for Our Data Processing

We process your personal data based on the following legal grounds:

• Your Consent: We will ask for your explicit consent to process your data for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.

• Contractual Necessity: We will process your data to fulfill our obligations under a contract with you, such as providing access to our online courses and issuing certificates after a purchase.

• Legitimate Interests: We may process your data for our legitimate business interests, such as improving our website, ensuring security, and conducting data analytics, provided these interests do not override your rights and freedoms.

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4. How and Why We Use Your Information

We use your information for the following purposes:

• To Provide Services: To fulfill our obligations to you, such as providing access to our online courses, delivering certificates, and communicating with you about your account.

• To Communicate: To respond to your requests (e.g., "call back" messages) and to send you important updates about our services.

• For Marketing: To send you promotional emails about our services, new courses, or other news we believe may interest you. You have the right to opt out of these communications at any time.

• For Analytics and Improvements: To understand how our website is used and to improve our services and user experience. We use data to track website performance and identify areas for improvement.

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5. How We Share Your Information

We do not sell your personal data. We may share your information with the following third parties:

• Service Providers: We use third-party service providers to help us operate our business. These include:

  • Payment Processors (Stripe): To process and manage your payments.

  • Cookie Management Platforms (USERCENTRIX): To manage cookie consent.

  • Hosting Providers (Wix): Our website is hosted on the Wix platform, and your data may be stored on their servers.

  • Online Course Platforms: To provide and manage your access to our online courses and certificates.

• Legal Compliance: We may disclose your information if required by law or to respond to valid legal requests, such as a subpoena or court order.

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6. Cross-Border Data Transfers

As we use global service providers, your personal data may be transferred to and stored in countries outside the UAE and your country of residence. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and the PDPL. This includes using safeguards such as legally binding contracts with third-party service providers.

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7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Know/Access: You have the right to request what personal information we collect, use, and disclose.

• Right to Correction: You have the right to request that we correct any inaccurate personal data.

• Right to Delete/Right to Erasure: You have the right to request the deletion of your personal data.

• Right to Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.

• Right to Object/Restrict Processing: You have the right to object to or restrict our processing of your personal data in certain circumstances.

• Right to Opt-Out: You have the right to opt-out of our marketing communications at any time.

 

8. How to Exercise Your Rights

To exercise any of your rights, please submit your request by:

• Email: You can send an email to privacy@eagandata.com

We will respond to your request within the timeframes required by applicable laws.

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9. Data Security and Retention

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

 

10. Cookies Policy

We use cookies to enhance your experience on our site. You have the right to manage your cookie preferences through the banner provided by our cookie management provider (USERCENTRIX).

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@eagandata.com

• Phone: +971 4 311 3830 

• Address: Eagan Data Solutions LLC, Shams Business Center, Sharjah Media City, Al Messaned, Sharjah, United Arab Emirates.